We may collect personal information about you in a variety of ways. The information we collect falls into the following categories:
Personal Identification Information: This includes information you voluntarily give to us when registering, making a purchase, or contacting us, such as your name, email address, mailing address, phone number, and password.
Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number) and the security code associated with your payment instrument. All payment data is stored by our payment processor ([e.g., Shopify Payments, PayPal]) and you should review their privacy policies for how they handle your data.
Usage Data: This is information automatically collected when you access the site, such as your IP address, browser type, device information, operating system, access times, and the pages you have viewed directly before and after accessing the site.
Merchandise/Order Data: Details about the merchandise you purchase, the quantity, size, shipping details, and order history.
Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. We use your information for the following purposes:
To Fulfill and Manage Orders: To process your purchases, payments, returns, and exchanges of Aiba merchandise.
To Improve Website Functionality: To monitor and analyze usage and trends to improve your experience and the functionality of our website.
To Personalize Your Experience: To deliver content and product offerings relevant to your interests, including customized products and services.
To Communicate With You: To send you technical notices, updates, security alerts, and support and administrative messages.
For Marketing and Promotions: To send you email or text marketing regarding new products, special offers, and general information about Aiba (Aging is becoming ageless), where you have consented to receive such communications.
To Respond to Inquiries: To respond to your customer service requests and inquiries.
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information is necessary to respond to a legal process (like a court order or subpoena), to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. Specifically:
Shipping/Fulfillment Partners: To ship your merchandise orders.
Payment Processors: To securely handle your payment transactions
Business Transfers: If we sell or transfer all or a portion of our assets (e.g., in a merger or acquisition), your information may be transferred to the new owner.
Depending on your location, you may have specific rights regarding your personal data, including the right to:
Access the personal data we hold about you.
Correct inaccurate or incomplete personal data.
Request deletion of your personal data.
Object to the processing of your personal data.
Withdraw consent where you have previously given consent.
To exercise any of these rights, please contact us using the details below.
